Programa "dictado" para Mac OS X

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Hello, welcome to Nuance Chat. Please briefly describe your goal or question and I will connect you with the best resource to meet your objectives.

Warda Qureshi: How can we assist you today?

Customer: dragon dictate.. ok. in spanish ?

Warda Qureshi: Are you considering a purchase, or do you need assistance with the product you already have?

Customer: I have not decided whether to buy
Customer: would be critical for my support of the Spanish language

Warda Qureshi: Okay, what I can do is transfer you to a product specialist and they can assist you with the selection and purchase process.
Would that be helpful?

Customer: just need to tell me if it is compatible with Spanish, it should be.
Customer: you can tell me?

Warda Qureshi: Good. Before I transfer you can you please provide your name and phone number?

This information will allow us to connect back to you if there is any interruption in the chat connection or to follow-up with you if further investigation into your case is necessary – it will only be used to resolve your request.

Customer: I do not use phone number. thanks

Warda Qureshi: Thank you. I will transfer you now and the next available agent will be with you shortly.
Warda Qureshi has left the session.
Please wait while we find an agent from the Nuance - Sales Dept Click department to assist you.

Hi, My name is Mike McCallum. Please give me one moment while I review the information you have already entered into the chat.
Mike McCallum: I am currently assisting another customer. However you will maintain your priority sequence and I will call you in approximately 5-10 minutes, ok?
Mike McCallum: Or be back with you here in that time.

Customer: ok, my need is: must use Dragon Dictate for Mac. is critical to me in Spanish to use dictation.
Customer: you tell me if it is compatible with Spanish?

Mike McCallum: Dragon Dictate for Mac, is not available in Spanish only in English at this time.
Mike McCallum: We do have a PC edition in Spanish.

Customer: only Mac please.

Mike McCallum: Sorry I wish I could help, but that doesn't exist.

Customer: before it was compatible with Spanish.

Mike McCallum: Not to knowledge not for Mac, previously for Mac we had an edition that supported, English, French, Italian and German.

Customer: iListen is no longer available?

Mike McCallum: That isn't a Nuance product so I wouldn't know.

Customer: I did not know is
Customer: ok, I have been very helpful, thank you very much

Mike McCallum: You are more than welcome.

Customer: great, thanks. bye